shocking truth

I recently purchased a brand-spanking-new Core 2 Duo Macbook Pro. This is my third Apple laptop in about 6 years. My last Aluminum Powerbook G4 was a workhorse, but my patience wore out after the Airport card went and Apple people told me the logic board needed to be replaced to get wireless working again. No Applecare = $800.

Now that I have the new one, I am super-happy, AND I bought the Applecare this time. It is a seriously powerful, fast, beautiful, stable machine. I love it. But there is this one thing…

I thought there was a weird problem with my old Powerbook, but now that the new one does the same thing, I started asking around. It seems that what I am about to describe is happening to other people too.

When I lightly touch the metal of my Macbook Pro (MBP), I get a mild electric shock. When my wrists touch the edge while I type, I get a mild electric shock. When I lick the edge, I get a mild electric shock. At first I wasn’t sure what was going on. When it first happened on the old Powerbook, I thought the hairs on my arm were getting pinched on something. But, it is clear now, electricity is running through the OUTSIDE of this laptop. If you run your fingers very gently across the surface, you feel something that could be texture of the metal, but when you unplug it, the odd texture goes away, and it feels simply like metal, as it should. This “texture” covers the entire metal surface, on the body, the lid, the underside, everywhere.

Macbook Electric 1

Recently I found out that two other MBP-owning friends had the exact same problem. We theorize that it had to do with grounding, and we all experimented with the plugs, in adapters, out of adapters, directly in the wall, extention cords, etc. One guy claimed that using the Euro-style 3-prong grounded plug worked the best and completely eliminated the shock (remember, I am in Dubai and am using all kinds of adapters and odd plugs). For me, the 3-prong did nothing. 3-pring, 2-prong, US 2-prong, Euro prongs, nothing…

However, just last night, I attached the US extended cord (the one that comes with the MBP) onto the end of my power-brick, just because I needed the extra length, and plugged into a universal world powestrip. Guess what? No more shock. It seems as if moving the power-brick away from the outlet is fixing the problem.

Tonight, I did a little Google search and found this forum post on MacRumors.com, “Getting small shocks from my MBP?”. Well, let me assure you, this is no rumor. This shit is real. And it’s not limited to the MBP. Posters on the forum seem to think this is caused by “dirty power” and that significant grounding solves the problem. I don’t understand if it is static electricity or actual current, but I am inclined to think it is current. Seems like a serious design flaw to me…

Bottom line, use the extension plug to eliminate the problem, and respond to this post if the same thing has happened to you.

9 Comments to “shocking truth”

  1. Lyle said something

    What about when you’re on battery?

  2. Hayley said something

    Here I thought it was just me…

  3. witold said something

    “When I lick the edge, I get a mild electric shock.”
    (you should have been getting an a**-slapping at that point.)

    yeah, same thing was happening with powerbook, in some locations more than in others.

  4. totallygone said something

    Yup. Happening to me too. Bought my MacBook Pro Intel 2 Core Duo on 29/12/06, and it’s prickling, buzzing and making me tingle.

    tg

  5. chad said something

    I was getting shocked using 220 50Hz power, here in Shanghai. With the US extended cord, no more shocks, thanks.

  6. JohnD said something

    I honestly can’t use this computer if its sending electricity through my body. Are you guys getting shock with it umplugged as well? Its really pathetic - I spent this much money, and the screen buzzes when not on full brightness, shocks through the chasis are a health risk.

  7. jeff said something

    Happening to me to. I just noticed it, but have had the box for 5 months now so think it is new. I am in Spain using the two prong….and I always use the long cord out the back of the brick (so I can’t try that to solve it).

    Has anyone heard from mac about whether this is something they admit? Fix?

  8. Jason said something

    Man you described it perfectly even the hairs getting caught bit was spot on.

    I just did a test with mine, when the mac is unplugged i.e on battery - No Probs. Plugged directly into the wall the shocking is back, plugged into a power strip away from the wall - same thing and this is all with the apple extension. Very irritating.

    On my old powerbook I went so far as to put insulation tape along all the edges, looks like I’m going to have to go that route again - not cool, totally destroys the slick mac look.

  9. what's her name said something

    I have the same exact thing happening to me. I, too, thought it was hairs I never realized I had on my arms before. I was quite miffed.

    If I unplug my PowerBook, it stops.

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